Free delivery on all orders over R1000

Terms & conditions

OUR PRODUCTS

Xoxobaby products are made in Cape Town, South Africa. We source only 100% combed cotton fabric which are printed with water-based inks, free from toxic substances. We strive to make our product descriptions and images accurate. Colours vary according to screen display. We have made every effort to display, as accurately as possible, the colours of our products that appear on our website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Regarding our themes: We reserve the right to discontinue or modify products without notice or penalty. If you don’t see quite what you want, tell us. We can make just about anything. We are open to suggestions.

PRODUCT INFORMATION

Most of our products displayed on our site are available in selected stores while stocks last. Go to the Stockist Page to find out which store is near you.
The prices displayed on our site are quoted in ZAR.

OUR FABRICS

Quality is our priority, and we insist on using the best fabrics available. Our prints are created using rotary printing process which produces a high quality result. Inks are heated to a high level, creating a stronger bond with fabric weave. This makes fabric softer and resistant to fading. 100% combed cotton fabrics are sourced locally. Cushions and pillows are filled with microfiber non-allergenic polyester. Studs on bibs are nickel-free and safe for your baby.

SLEEP SAFETY

Your baby must remain at a safe temperature while sleeping. Add/remove sleepwear to maintain comfort and avoid overheating. Secure bumpers and do not use once your baby can sit up unaided. Do not place toys, blankets, pillows or quilts in the crib when baby is sleeping. Ensure sheets are not loose and secure around mattress corners. Our fitted sheets have elastic all round which ensures a snug fit. Securely fit cover to changing mat.

RETURNS

The customer should choose carefully, we do not normally give refunds if you simply change your mind or make the wrong decision. You can choose between a refund, exchange or repair, xoxobaby needs to be notified within 7 days from date of dispatch, where goods are defective, wrongly described, different to the sample shown to you or does not perform. Return these products excluding custom and clearance costs, within 30 days of shipping, for refund or exchange. Email details of return to order@xoxobaby.co.za or to selected store, stating invoice number on return. Products must be unwashed, in original condition, with packaging. We recommend insuring packages and shipping via tracked delivery service. We are not responsible for packages that fail to arrive. Once we receive and check your return, we will issue a refund/exchange and confirm via email. Shipping fees are non-refundable. Orders that qualified for free shipping will have shipping costs deducted before refund.

UNIQUE DESIGNS

All goods sold on our website are carefully selected and of the highest quality and created in-house.
Our mandate is to only promote and sell locally made products. The nature of the products we stock means that each item has been made with special care, and many of our products are also only made to order when stocks are limited on store shelves. This means that products we sell might take longer to reach you, but it will be worth the wait.

Conclusion of Sales and availability of stock.

Prior to delivery of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery of the Goods, you may cancel the Sale only in accordance with the Returns Policy.

PRICING

**Please note: Prices may differ online to instore**
Prices online are exclusive of delivery charges. Prices are subject to change without notice.

PRICING ERRORS

Xoxobaby reserves the right to amend any pricing errors displayed due to human error, computer malfunction or any other reason. Xoxobaby Group will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has changed.

 

WASHING INSTRUCTIONS

  • Machine wash, 40 degrees
  • Iron medium heat
  • Do not tumble dry
  • Do not dry clean
  • Do not bleach

say hello!

get in touch!

we will get back to you as soon as possible!
find a store near you →

direct mail

Alison – orders@xoxobaby.co.za for ordering and manufacturing enquiries.

Roslyn – hello@xoxobaby.co.za for marketing and design enquiries, as well as advertising and store opportunities.

don’t hesitate to ask us anything,
we would love to hear from you!

find a store near you!

← contact us

012 656 0299

Shop 60, Mall@Reds, Cnr Hendrik Verwoerd Drive & Rooihuiskraal Road
Rooihuiskraal Ext 15. Wierda Park, Pretoria

083 708 3355

Cnr Orpen Rd &, Letaba Rd, Oakdene, Johannesburg

011 894 2043

Shop C2 ,East Rand Retail Park  ,113 North Rand Road ,Boksburg 1459

011 027 4438

Shop 19 Waterfall Corner ,Corner of Maxwell and Woodmead Drive ,Waterfall City, Midrand 1682

011 467 1153

4, the Gantry, Cnr. Witkoppen and The Straight, Fourways, 2055

021 418 7636

18 Somerset Square, Highfield Rd, Green point, Cape Town 8000

012 662 2625

Irene Village Mall, Shop 100, Cnr of Nellmapius Avenue and Van Ryneveld Drive, Irene 0045

041 492 0486

Shop LG38 , Mall Address ,Baywest Mall , 100 Baywest Boulevard,Baywest City, Port Elizabeth 6017

051 436 0584

32 Louw Wepener Street, Dan Pienaar, Bloemfontein 9300

0824246601

razberrykidsco@gmail.com

29 Racecourse Rd, Milnerton, Cape Town, 7441

060 805 1458

Shop 2, Portside Building, Main Road, Green Point, Cape Town, 8000

044 887 0553

Unit 35, Eden Meander Lifestyle Centre, Knysna Road, George, 6529

076 827 4587

6-8 High Street, High Street shopping centre, Rosenpark, Bellville  7550

021 850 0551

Shop 23 Waterstone Village Shopping Centre, Somerset West 7137

031 584 7447

Unit 20 Outlet Park, 59 Meridian Drive Umhlanga Ridge 4319

021 794 8082

 

Shop 16, Constantia Village Courtyard , Constantia Cape Town 7800

013 752 3019

Shop 68, Crossing Shopping Centre, Corner of N4 and Madiba Drive 1200

061 230004
Shop 438, The Grove Mall of Namibia, cnr Chasie and Frankie Fredricks road, Kliene Kuppe. Windhoek, Namibia

Shop G37 , Bedford Shopping Centre, Corner Smith road and Van Der Linde Road, Bedfordview, Germiston 2007

032 586 1003

Shop 82, Ballito Lifestyle Centre, corner of 398/498 Main Road, Ballito

011 475 0174

Shop 121 Clearwater shopping Centre,  Johannesburg, 2062

012 992 6025

Shop G125, Parkview Shopping Centre, Cnr Garsfontein and Netcare Steet,
Moreleta Park, Pretoria East, 0044

0827868590

Shop G30, Menlyn Maine, Cnr Aramist & Corobay Avenue, Waterkloof Glen Ext 2, Pretoria

011 684 1055

Shop H53EF, Upper Galleria Mall, Melrose Arch, Melrose North, 2196

083 967 8624 or 062 540 6959

Shop U17, Morningside Shopping Centre, Cnr Rivonia/Outspan Roads, Morningside, Sandton

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